Journey.ai Expands Secure End-to-End Automation in Zoom Virtual Agent with Payments, Authentication, Forms, & Signatures

Available Now, Journey.ai Enables Sensitive and Regulated Workflows to Be Resolved Inside Zoom Virtual Agent Without ...
Morningstar

Level AI Announces Major AI Virtual Agent Expansion: Delivering Human-Quality AI for Every Interaction

MOUNTAIN VIEW, Calif., Feb. 26, 2026 /PRNewswire/ -- Level AI, a leader in customer experience AI, is significantly expanding its full-stack agentic CX platform, redefining the standard for customer ...
No Jitter

Zoom updates its Virtual Agent

This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation ...
The Manila Times

Zoom introduces next-gen Zoom Virtual Agent to automate end-to-end customer resolution

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% of consumers saying chatbots fail to resolve their ...
Nasdaq

Zoom unveils Virtual Agent 2.0 to power smarter, autonomous customer support via next-gen agentic AI

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent. Now ...
Detroit Free Press

AI Contact Center AI Drives a New Era of Customer Service with Virtual Agents and Intelligent Automation

Virtual agents reduce the workload on human agents, allowing them to focus on complex or sensitive inquiries while ensuring consistent, accurate support. AI contact centers also enable real-time ...
Seeking Alpha

Intuit Introduces Ground-Breaking Virtual Team of AI Agents to Fuel Growth for Businesses

AI agents and trusted AI-enabled human experts available in Intuit QuickBooks assist businesses with saving time, making smarter decisions, and driving better money outcomes A more powerful QuickBooks ...
Accounting TodayOpinion

Back to the future: Revisiting a blockbuster AI prediction

New data shines a light on some of the uncertainty that exists out there among accountants when it comes to agentic AI.
MarketWatch

Level AI Announces Major AI Virtual Agent Expansion: Delivering Human-Quality AI for Every Interaction

The MarketWatch News Department was not involved in the creation of this content. MOUNTAIN VIEW, Calif., Feb. 26, 2026 /PRNewswire/ -- Level AI, a leader in customer experience AI, is significantly ...