At Dreamforce 2025, Salesforce reveals how two decades of connecting customers, data, and trust have led to the next leap in business — the rise of the Agentic Enterprise, where AI doesn’t replace ...
Coinciding with this week's Dreamforce, McKinsey & Company and Salesforce announced a new collaboration to accelerate the introduction of generative AI for Sales, Marketing, Commerce, and Service.
The leading retailer is using AI agents to increase efficiency, reduce service costs, and autonomously offer personalized cooking tips To meet and scale this demand for 24/7 personalized support ...
Salesforce reveals Agentforce 360 platform at Dreamforce 2025 New addition will help customers adopt the "Agentic Enterprise" Looks to work in tandem with the rest of the Salesforce 360 stack ...
Salesforce is reimagining how customer service teams operate — moving from reactive support to proactive, outcome-driven engagement. At the center of this shift is AgentExchange, a new platform that ...
In recent days, Salesforce announced that business travel platform Engine has expanded its use of the Agentforce 360 Platform and Slack, using AI agents like “Eva” and Slackbot to automate half of ...
Salesforce today at the start of its massive Dreamforce user conference in San Francisco released Agentforce 360 with advanced capabilities for building, deploying, and governing enterprise-grade ...
It’s also Salesforce’s newly announced initiative to mash agentic AI into every corner of its product. Welcome Salesforce Headless 360: No Browser Required! — Marc Benioff (@Benioff) April 17, 2026 ...
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